Our Frequently Questions
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What is a "My Pocket Insurance" app? The "My Pocket Insurance" app is the newest mobile marketing tool available to Insurance organizations. It allows insurance agents and insurance associations to get their marketing message out more efficiently while staying connected to their customers through several smart-phone technologies.
How does the process work? We have built a unique online "App Builder." This form allows the customer to pre-configure their insurance mobile app in three easy steps. First, select which mobile platform or platforms you want. Second, select the features you would like to have in your insurance mobile app. Third, proceed to the checkout page, enter your customer information and finalize the order with a payment.
Once the order is received, a "My Pocket Insurance" sales associate is assigned and will contact you within 24-hours via /email/phone to review your order. After, your order has been confirmed, our developers will start the Insurance mobile app build process, which will take approximately 3-5 days. When the first draft is complete, you and your sales associate will review the insurance mobile app build for changes. Next, the final changes are made by the developer and the insurance mobile app moves to the market publishing stage. Mobile websites and Android apps will be published within 3-business days proceeding the final changes. The iPhone and iPad will take 7-12 days proceeding the final changes.
Do I need to know software coding to maintain the app? No, we take care of the hard stuff, like software coding, insurance mobile app submission and debugging issues. You will only need to have very minimal software skills to maintain your account. Your online account comes with detailed videos and help files.
Your insurance mobile apps look custom made. How do you charge such a low fee when others of this quality charge between $3,500 - $12,000? There are other Insurance mobile app competitors popping up everyday. Many use templates where they allow the customers to build their own app online with buggy software. This reduces the overall quality of the insurance mobile app. Next are the custom programmers who charge thousands of dollars and complete in about sixty-ninety days. We use a unique per-build feature software, which reduces our work load and speeds up the process. This allows our "My Pocket Insurance" app to pass the savings onto our customers while producing high-quality apps.
Why is there a monthly fee? My Pocket Insurance mobile apps does not charge for updates like other companies. Our philosophy is the customer should have access to their iPhone, iPad Android apps and mobile website to perform updates anytime they want. Our account monthly fee includes the cost of maintaining the source code, access to unlimited “Push Notification” messages, analytical reports and many other features to continue building upon the Insurance mobile app build.
Can I sell the “My Pocket Insurance" product in the mobile app markets? My Pocket Insurance app recommends you only submit the app for a free download to your customers. Having your customers pay for your mobile marketing app is just a bad idea.
Do you develop mobile apps in other languages besides English? Yes, My Pocket Insurance apps develops the app and work with the customer to complete the translations.
Can I purchase one mobile platform and add others later to my "My Pocket Insurance" app? Yes, you can select a mobile website, Android or Apple mobile app individually and upgrade later. You will also have the ability to select all platforms at once and save a few dollars.
What if I don’t pay my monthly fee, will my insurance app be removed from the app markets? Your “My Pocket Insurance" app will remain in the app markets via your Apple and Android account. However, you will not be able to update the insurance mobile app through your account anymore. Your customers will also not be able access the app content. If your payment is not made on the fifth day after a decline, we will remove your app code, and it cannot be retrieved back into our system.
I heard Apple products are sometimes difficult to get into the market. How does "My Pocket Insurance" handle this issue? Great question! Apple does have a very strict approval process, and we can't guarantee your insurance mobile app will get approved in the first publishing round. What we can guarantee; is we will continue to modify the insurance app until it does become approved. Keep in mind this will change the time line of completion if we have to resubmit multiple times, which is not uncommon.
What type of support do you offer? We assign a dedicated sale associated to your order for the first 30-days of the app building process. When your my pocket insurance app is complete and published to the app markets, we will continue support via our email ticket system.
Is there a Refund Policy? Our policy is no refund. This is because we put many hours into each account setup, which includes the insurance app development. We only charge for the account setup and have no control over GooglePlay or Apple. Read our Terms and Conditions for more information.
Can I market your services? or is "My Pocket Insurance” hiring in sales? We are always looking for motivated, ethical, companies and individuals to join our team. Please contact the exclusive sales manager on this site to learn more about the opportunities that may exist.
What Is App Management Service? Sometimes our customers do not have the time to maintain their Insurance mobile app. This can include items like adding new events listing, loading the shopping cart, monitoring the "Insurance Wall" activities or other items. We offer a monthly service called "App Management" where our company completes these tasks for you.